Last updated
June 28, 2026
Nobilwing, operated by Shanghai Nobilwing Technology Co., Ltd., handles personal information only as needed for inquiries, contact channels, website improvement, and future game product support.
Privacy Policy
Nobilwing, operated by Shanghai Nobilwing Technology Co., Ltd., handles personal information only as needed for inquiries, contact channels, website improvement, and future game product support.
Legal entity
Operator and Contact
Privacy Policy
Information Handling Summary
The actual information handled depends on the inquiry and website use. The table below summarizes the main categories at the time this site is published.
| Information | Purpose | Retention | Main handler |
|---|---|---|---|
| Contact form or inquiry email contents, company name, name, reply email, and message | Responses, proposals, quote assumptions, and communication | As long as needed for response, engagement review, and necessary records | Nobilwing, Cloudflare, Turnstile, and email service providers |
| Form anti-abuse counters, identifiers derived from IP addresses, email addresses, and message hashes, and verification results | Spam prevention, submission limit management, and protection of the website and mail service | For the short period needed to enforce limits | Nobilwing, Cloudflare, and Turnstile |
| Messages sent to player support, press, business, and general contact channels | Routing, review, response, and internal organization by inquiry type | As long as needed for response and necessary records | Nobilwing |
| Page views, referrers, device information, and interaction trends | Website improvement, usability checks, and fraud, security, or operational issue detection | According to Microsoft Clarity settings and the period needed for the stated purpose | Nobilwing and Microsoft Clarity; cookie access is limited based on consent status in the EEA, UK, and Switzerland, while standard analytics remains enabled outside those regions |
| Future game crash reports, bug reports, Steam-related data, or similar information | Product support, defect handling, and product improvement | Stated in this policy or on a game-specific page when the game is made public | Nobilwing, relevant platforms, or processors |
Analytics
Analytics Settings
The Microsoft Clarity script loads on this website. This setting asks visitors from the EEA, UK, and Switzerland whether they consent to analytics cookies and similar storage. Outside those regions, standard Clarity analytics remains enabled even if you continue without granting consent. Not granting consent does not affect your ability to browse this website or contact us.
Information We Collect
We collect information voluntarily included through the contact form and messages sent to our inquiry, player support, press, business, and general contact channels.
- Company name, department, name, and reply email address
- Inquiry details, target service, desired timing, and whether materials can be shared
- Game title, issue details, publication channel, partnership topic, or other information provided for the relevant inquiry type
- Verification results, submission counters, and identifiers needed to prevent form abuse
Purpose of Use
We use collected information only as needed for the following purposes.
- Responding to inquiries, confirming identity where needed, and communicating with you
- Preparing proposals, checking quote assumptions, and reviewing contracts or partnerships
- Handling player support, press inquiries, and business partnership discussions
- Improving the website, services, and future game products
Third-party Disclosure
We do not provide personal information to third parties without consent, except where required by law.
Retention Period
We retain information only for the period needed to respond to inquiries, review possible engagements, keep necessary communication records, and handle legal, accounting, or dispute-related requirements, then delete it appropriately when no longer needed.
Security Management
We handle collected information with reasonable safeguards such as access control, prevention of accidental sharing, and limits on unnecessary disclosure.
Processors, External Services, and Cross-border Handling
We may use external services when needed for business operations. Information is handled only within the required purpose, and unnecessary sharing is avoided.
- Website hosting, content delivery, and access logs
- Cloudflare Pages Functions, Turnstile, and KV for form submission, verification, and submission-limit management
- Microsoft Clarity website analytics; cookie access is limited based on consent status in the EEA, UK, and Switzerland, while standard analytics remains enabled outside those regions
- Email, cloud storage, and development collaboration tools
- Future game support, bug report, and Steam-related services
Website Analytics
This website uses Microsoft Clarity. Under Clarity Consent Mode, visitors from the EEA, UK, and Switzerland are asked whether Clarity may use analytics storage such as cookies. Nobilwing relies on Clarity to determine the visitor's region for this handling; outside those regions, standard Clarity analytics remains enabled even if a visitor continues without granting consent. Clarity helps us understand how visitors use and interact with the site through behavioral metrics, heatmaps, and session replay. We use this information to improve the website, check usability, and identify fraud, security, or operational issues. Nobilwing does not currently use this information for advertising targeting. For more information about how Microsoft collects and uses data, see:
Access, Correction, and Deletion
If we receive a request for access, correction, deletion, or suspension of use from the individual concerned, we will respond within a reasonable scope after confirming identity. Please include the relevant email address, approximate contact date, and inquiry summary when contacting us.
Information Handling in Game Products
Future Nobilwing games may use crash reports, bug reports, gameplay analytics, or Steam-related features. When a game is made public, the relevant information categories, purposes, retention, and opt-out options will be stated in this policy or on a dedicated game page.
Policy Updates
We may update this policy when needed. Important changes will be announced clearly on this website.
Contact
For questions about personal information handling, contact us at contact@nobilwing.com. Information sent to support@nobilwing.com, press@nobilwing.com, business@nobilwing.com, or contact@nobilwing.com is managed by the same operator.